Network Support & Maintenance

The Right Skills

We offer full server support for new and established networks in Essex including; network planning, cabling, network installation, disaster recovery, proactive server monitoring, configuration of MS-Exchange, Active Directory, remote VPN access and other advanced services.

Pro-Active Maintenance

Pro-actively maintaining your network involves making sure vital resources such as server services, network devices, e-mail, backups, databases, intranets and websites are properly monitored and kept up-to date to keep your network stable and to ensure minimum downtime.

Remedial Maintenance

In the event of problems arising we provide a rapid response for on-site and remote remedial support to resolve matters as quickly as possible.

Support Services

Our support services include:

-> Telephone and e-mail support

-> Live PC to PC remote support

-> Software and Licensing Advice

-> Direct Remote Support via Desktop Application

-> Direct and Immediate Local Call Access

-> 24x7 Call Access

-> 27x7 On-Site Support

-> Guaranteed Response Times